Working with Generational Differences

Today’s managers face multiple challenges in the workplace, but one frequently recurring challenge is that of managing different generations at once in the same workplace.

In recent years we’ve witnessed the emergence of four (and soon five) generations in the workforce. Differences and diversity can help build a highly productive environment, but the management of these differences is key to any workplace success.

This one day trainer led workshop will combine theory with practical and relevant activities.

Welcome and Introduction

  • Who’s Who
  • Aims and objectives
  • Icebreaker – recognising personal challenges

Understanding generational differences

  • What are the different generational differences
  • Which generation am I how might this affect the way I manage?

Unconscious Bias

  • Unconscious bias defined
  • Understanding my unconscious bias
  • What This Means to Me?

Influencing multi- generations through Coaching

  • The link between influence and credibility
  • Why coaching works with generational differences?
  • Coaching skills and techniques
  • Using a coaching model
  • Case Studies – applying skills and behaviours in practice

Summary and Action Plan

  • Strengths, Weaknesses, Opportunities and Threats
  • Setting SMART goals
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