Working Together
Building successful relationships
It’s hard to imagine a job that does not require interaction with people. We all work in teams where we need to effectively communicate and build relationships. We have colleagues at all levels, external clients, internal clients and service partners with whom we daily manage the challenges of working together.
This two-day trainer led course is about relationships and how to make them work for you. We will provide you with a practical approach to building and managing working relationships within your organisation using live examples as case studies
By the end of this course you will be able to:
- Recognise the importance of effective relationships
- Illustrate an awareness of other people’s perceptions of the relationship
- Demonstrate the skills required to build successful, long-term relationships
- Learn positive influencing techniques that can be applied in all situations
- Use advanced communications skills to understand and be understood in all situations
- Define the anatomy of conflict and deal with situations constructively
- Develop a personal action plan
