Who’s in control?
Using emotional intelligence in the workplace
This bite size session is designed to help individuals understand how to be emotionally intelligent in the workplace.
The session focuses on developing emotional intelligence skills so that individuals will be better able to manage their own impulses, communicate with others effectively, manage change well, solve problems and use humour to build rapport in tense or challenging situations.
A trainer led workshop combining theory with practical and relevant activities. This highly interactive session blends discussion with the application of skills.