Understanding Conflict in the Workplace
Conflicts at work take many forms. It might be an individual with a grievance, a problem between an employee and a manager or a disagreement between two team members. Any conflict can get in the way of work and make your business less productive.
Dealing with conflict at an early stage to nip it in the bud and stop the situation developing into a full-blown dispute will save time, money and stress later on, for both the employer and employees.
This one day course can be delivered as part of an ILM accreditation or tailored to suit specific organisational requirements:
By the end of this course, you will: