The Future is Hybrid

A practical approach to developing our role

This 2.5-hour course has been developed to help business service employees in the legal industry recognise the challenges of delivering a hybrid service whilst exploring ways in which they can future proof their role.

We will discover the importance of commercially focussed decisions, understanding how effective teamwork and collaboration is even more fundamental to the service we deliver whilst recognising our own personal and developmental needs in an everchanging working world.

A highly interactive session using activities, discussion, case studies and a practical approach to development of skills.

Welcome and Introduction

  • Who’s Who
  • Aims and objectives of the session
  • The impact of hybrid working – advantages and disadvantages
  • Future proofing the role – our strengths, weaknesses, opportunities, and threats

The importance of decision making

  • The types of decision we make
  • Making good decisions – who, how and why?
  • The impact of our decisions – positives and negatives

There’s no “I” in Team

  • Keeping sight of our common purpose
  • Hybrid teams – what do we need from each other?
  • Am I a team player? Thinking about others

But there is an “I” in Hybrid

  • Recognising my personal needs, my motivators, my emotional salary
    and who or what gets in my way
  • Using the Johari window to develop my internal brand
  • Future proofing the role – identifying our USP

Summary and Toolkit

  • A selection of additional tools and techniques
  • Being proactive – your next steps and actions