The Evolving Role of the PA

Developing the role for the future
This 2½ hour session is designed to help individuals reflect on the role of the legal secretary, how the role has changed and how it continues to develop.

The session focuses on the main changes to the role, the effect these changes have on individuals and organisations and the different behaviours and skills required in order to continue developing and growing this role.

A trainer led workshop combining theory with practical and relevant activities. This highly interactive session blends discussion with the application of skills.

Welcome and Introduction

  • Who’s Who
  • Aims and objectives of the session

Today’s legal secretary

  • How the role of the legal secretary has evolved?
  • Industry standards – recognising the skills and behaviours required for today’s secretary
  • Individual and Organisational priorities and expectations
  • Understanding how our “natural” preference impacts our skills and behaviours

Continued Development – the future role

  • 5 Step Process – Prediction, Prevention, Planning, Participation and Peformance
  • Connecting and applying the theory
  • Developing my SWOT – what do I need and how do I get it?

Summary and Toolkit

  • Observations from today’s learning
  • Development of action plans
  • Tips and techniques