Successful Appraisals

Whether you provide tri-annual reviews or a once a year appraisal meeting, the fundamentals of reviewing performance and developing your staff remain the same. This one day course provides line managers with a toolkit of skills, enabling them to effective review meetings with their team members.

By the end of this course delegates will be able to:-

  • Discuss the benefits of an effective performance appraisal/review
  • Identify the performance levels of their team members and prepare for the review conversation accordingly
  • Recognise their own leadership style and the importance of adjusting their style to suit the needs of each individual team member
  • Use different communication styles to get the most from a review conversation
  • Plan for future performance

The session will conclude with a practical problem solving question and answer session.

Welcome and Introduction

  • Skills and Behaviours of line managers
  • Great appraisals

Preparing for an appraisal

  • The importance of evidence
  • Logistics
  • Identifying levels of performance
  • Situational Leadership

The appraisal meeting

  • Structure the meeting
  • Communication Toolkit
  • Questioning techniques
  • Active listening
  • Ownership – yours and theirs
  • Difficult performance conversations
  • Do’s and Don’ts

Planning for the future

  • Setting SMART objectives
  • Outcomes vs. Input
  • Measuring behaviours
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