Managing Others – Getting Started

What every manager should know
This one day workshop will provide new team leaders and/or managers with an introduction to basic management skills.

The session will start by providing delegates with an introduction to behavioural and work preferences demonstrating how the key to successful management is understanding who you are managing and where you may need to adapt your preferred style. This will be followed with practical approaches to assist you in motivating your team members, providing constructive feedback, dealing with difficult situations and delegating effectively.

The session will conclude with a practical problem solving question and answer session.

Welcome and Introduction

  • Who’s Who
  • Aims and objectives of the session

Understanding preferences

  • My work/behavioural preferences and how I prefer to be managed?
  • Understanding my team member(s) preferences and how this might differ from my own
  • Learning how and when to flex my approach

Developing your team members

  • What motivates me?
  • How to motivate teams and individuals
  • Supporting and developing your team member(s)
  • Giving feedback and improving performance

Delegating effectively

  • The link between delegation and motivation: Empowering others
  • Why we fail to delegate effectively or at all
  • A planned approach – making delegation SIMPLE


  • Potential challenges and planning to overcome them
  • Gap Analysis: skills and behaviours
  • Questions, Answers, Tips and Take-aways