Establishing Effective Teams in the Workplace (ILM)

What makes a great team and how can you as a manager or leader help to influence and develop an effective team?

When teams work together in a positive and constructive manner, they perform effectively; they focus on the strengths of each team member but have strong enough relationships to be able to challenge, provide honest feedback and deal with the disagreements and conflicts which are part and parcel of every team and working environment.

This one day course can be delivered as part of an ILM accreditation or tailored to suit specific organisational requirements:

By the end of this course, you will:

Understand how to develop and maintain effective working relationships by:

  • Explaining the benefits of effective working relationships in developing and maintaining the team
  • Describing behaviours which could develop and maintain trust at work
  • Explaining the role of communication in developing effective team working

Understand how to build an effective team by:

  • Explaining the differences between a group and a team
  • Describing the stages of an established model of group formation
  • Explaining how a manager could benefit from knowing team members’ preferred roles as defined in an established team role model
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