Train the Trainer and Presentation Skills for MOS Trainers

(Part of the Microsoft Certified Trainer process)

Course Profile

This one-day course aims to fully prepare trainers to enable them to provide their customers and candidates with the information, training and coaching required to study and pass a Microsoft Office Specialist exam.

Trainers will learn how to implement a Microsoft Office Specialist training programme and feel confident in gaining the maximum pass rates with their candidates

Course Pre-requisites

To gain maximum benefit from this course delegates should have a good working knowledge of Microsoft Office and a minimum one years’ training experience. Accreditation in a MOS exam would be beneficial but is not essential.

Course Objectives

By the end of this course delegates will:

• gain knowledge on the Microsoft Office Specialist Certification Programmes
• appreciate individual learning and training styles
• assess the importance of practice and mock assessment
• feel confident to implement accelerated learning techniques
• have the ability to enthuse and motivate their candidates
• assess their individual presentation and delivery skills
• be fully equipped to implement a complete Microsoft Office Specialist training and assessment programme

This course can be credited towards MCT certification

Introduction

• Course Aims and Objectives
• Duration/Breaks
• Course Materials for delegates

Microsoft Office Specialist

• All about MOS
• Requirements for MOS Trainers/Instructors
• What does attending today include?

Learning/Training Styles

• Learning Style Assessment
• The effect individual learning style has on trainer delivery
• Understanding Hanlon’s Paradox

Training Needs Analysis

• Pre-assessment
• Using Learning Styles
• Development Plans

Creating a blended training solution

• Developing and implementing accelerated learning with MOS
• Training Resources
• Supporting your delegates needs
• Setting boundaries

Practice

• Creating Revision and Support sessions
• Mock assessment
• Using Practice Software

Certification

• Supporting delegates though examination
• Invigilation
• Testing Centre Administration Process
• Evaluation

Structure MOS training sessions to maximise learner recall and retention

• Balancing Show, Tell and Do
• Using Questions in Training
• Developing Exercises

Develop your delivery style for MOS training

• Refining your presentation and delivery skills
• Build rapport with your learner
• Tips and Techniques

If you would like to discuss this or any other of our “sound bite” sessions, please contact deborah.ackland@platinum-ts.co.uk or call 01727 847080.