Effective IT Training Skills
Course designed for
This one day course is designed for IT end user trainers with limited training experience who want to build their training delivery skills and techniques. This one-day course is a highly practical and participative course that will also suit those whose job requires them to instruct people of different abilities in IT, such as IT support or customer service team leaders.
By the end of this course you will be able to:
• Understand the Training Cycle
• Structure IT training sessions to maximise learner recall and retention
• Develop your delivery style for IT training
• Overcome the Challenges in an IT Training Environment