Achieving Outstanding Service through Teamwork
Delivered for business service teams, this two day course assists teams when working together to develop their own client service strategy.
The course is tailored to individual organisational specification and works alongside the organisation’s client service strategy and/or core values and branding (both internal and external).
We focus on the strengths and areas of development for the team, individual skills improvement/sharing best practice with the ultimate goal of achieving outstanding client service.
This split two day highly interactive workshop will combine theory with practical and relevant activities. Day 2 is delivered between 3-5 weeks later.